Most traditional computer-mediated tools are text-based, linear, and asynchronous in nature. These design features mask the structure of the emergent communication patterns during knowledge sharing discussions. In this study, I team up with Northwestern Information Technology to design a network-structured or graphical discussion forum, Nebula that can improve users’ accuracy of knowledge about who knows what and who responded to whom in their discussions. Using the Nebula platform, I explore how the emergent network structure alters the content, communication patterns and underlying motivations of users’ knowledge contributions.
Collaborators: Noshir Contractor, Leslie DeChurch & Seyed Iravani (Northwestern)
Funding: Northwestern Office of the Provost Digital/Online Projects (PI)