Jacqueline Ng Lane is a 5th year Ph.D. candidate in Industrial Engineering and Management Sciences at Northwestern University. Her research integrates insights from organizational theory, technology adoption, team effectiveness, and social networks to better understand how companies can implement new technologies to more effectively collaborate, share knowledge and improve organizational outcomes. She is particularly interested in how social media tools can improve organizational processes and performance, particularly at the team and inter-team level. A second avenue of her research examines people’s socio-technical motivations for forming, maintain, and dissolving collaborative ties with others, particularly when assembling into ad hoc teams. Her dissertation research was selected as a finalist for the 2017 INFORMS Organization Science Dissertation Competition in October. It has also been published in the Academy of Management Best Paper Proceedings and recognized as a finalist for the 2017 OCIS Best Student Paper Award.
Jacqueline is a member of Science of Networks in Communities (SONIC) lab and Northwestern Institute of Complex Systems (NICO). She is a graduate of Princeton University (B.S.E. in Operations Research and Financial Engineering), and Columbia University (M.B.A.), and worked in the financial services and technology industries prior to pursuing her Ph.D.
Noshir Contractor (Chair)