Jacqueline Ng Lane is a Postdoctoral Fellow at Harvard Business School at the Laboratory for Innovation Science at Harvard (LISH). Her research integrates insights from organizational theory, technology adoption, team effectiveness, and social networks to better understand how companies can implement new technologies to more effectively collaborate, share knowledge and improve organizational outcomes. A second avenue of her research examines people’s socio-technical motivations for forming, maintain, and dissolving collaborative ties with others, particularly when organizing into interdisciplinary or diverse teams.
She holds a PhD in Management Sciences from Northwestern University, where she was a member of the Science of Networks in Communities (SONIC) lab and Northwestern Institute on Complex Systems (NICO). Before her PhD, Jacqueline worked in sales & trading, equity research, and customer relationship management. She earned an executive MBA from Columbia University and a B.S.E in Operations Research & Financial Engineering from Princeton University.